Frequently Asked Questions

We recommend that you book your tour at least two weeks in advance. However, we may be able to accommodate last-minute requests depending on availability.

We are a boutique company dedicated to providing you with exclusive, personal services. We make every effort to respond to your inquiries as quickly as possible. If you have not heard from us within more than 24 hours, please send us a gentle reminder if you need an immediate response. Tip: Check to make sure our response hasn’t landed in your ‘junk mail’ folder if you have sensitive security settings.

While our travel experiences are designed for adults of all ages, children are more than welcome to join! We will be better able to accommodate your children if you let us know the number and ages of the children who will be on the tour ahead of time.

In accordance with government rules and restrictions, face masks are required in every indoor and airconditioned venue excluding restaurants but including cars and buses. Masks are not required when outdoors, although social distancing rules are observed. These rules and restrictions are fluid and are subject to change. Cleanliness and the health and safety of our tours take high priority: • Hand sanitizer and wipes are available to all tour participants and staff • We regularly sanitize frequently touched areas • Vehicles are sanitized before every tour